
Frequently Asked Questions
Technology Related
- What web browsers and platforms are MGP compatible with?

- When I try to log into MoneyGuidePro through my Broker Dealer's
website the login fails and I get no error message?

Overview of the MoneyGuidePro Planning System
- What is the MoneyGuidePro planning philosophy?

- What functions and features are included in MoneyGuidePro Planning?

- What methodology was used to create the Model Portfolios currently in the system?

- I use different asset classes than the ones included in MGP, and
I have developed my own Model Portfolios. How do I include them in MGP?

Monte Carlo Card Game
- Is the Monte Carlo Card Game part of MoneyGuidePro?

The Company - Who Is PIEtech
- What kind of a company is PIEtech?

- What does PIE stand for?

- Who are the principals of PIEtech?

- What is the relationship between PIEtech and Harold Evensky and Deena Katz?

Licensing
- How many licenses (subscriptions) should I buy for my office?

Security of Data and Privacy
- How can I be sure that my clients' information is safe, secure, and private?

- I've read your Privacy Policy and understand that you're using the same
security technology that other financial sites on the web use. However, my client is
still uncomfortable with having their personal and financial information "out there on
some web site." Is there anything else you can tell me that might assuage their concerns?

- Is there a way that I can make a copy of my clients' data that's on your server?

Technology Related
- What web browsers and platforms are MGP compatible with?
MGP is compatible with the following platforms:
Windows PC
Apple Macintosh
MGP is compatible with the following web browsers:
Microsoft Internet Explorer version 6+
Mozilla Firefox version 2+
Apple Safari version 3+

- When I try to log into MoneyGuidePro through my Broker Dealer's website the login fails and I get no error message?
This means you need to allow the use of third party cookies. To do this follow the steps below:

In Internet Explorer
1. Click "Tools" on the Menu Bar at the top of your browser.
(for IE7 users: if you don't see Tools click on Alt and Menu Bar will appear)
2. Select "Internet Options"
3. Open "Privacy" tab
4. Press "Sites" button
5. Copy the web address in the url box of your browser from the beginning until the "m" in ".com"
(i.e. if the web address is "http://www.mybdwebsite.com/marketing/" just copy "http://www.mybdwebsite.com")
6. In the text box labeled "Address of website:" paste the web address you just copied and press the "Allow" button
7. In the text box labeled "Address of website:" enter "http://www.moneyguidepro.com" and press the "Allow" button
8. Press "OK" in "Per Site Privacy Actions" window
9. Press "OK" in "Internet Options" window

Overview of the Planning System
- What is the MoneyGuidePro planning philosophy?
MoneyGuidePro (MGP) combines sophisticated financial planning with ease-of-use (for advisors) and
clear, concise results (for clients). We believe that's a winning combination. MGP is the only
comprehensive financial planning package that is completely web-based, and is the only goal-based
planning system sophisticated enough to produce a high quality Financial Plan.
We developed the MoneyGuidePro (MGP) financial planning software for the "real world" where you
and your clients live. We believe that the proper focus for financial planning software is the
client, and our design philosophy and planning approach centers on what is most important to
clients. Our mission is to assist you in providing reliable, complete, and understandable Plans
for your clients.
We begin with what's most important to clients -- their goals. Clients want to know how they can
use their financial resources to accomplish their goals. Next, we focus on presenting results that
are clear and understandable. If clients don't understand their results, they are less likely to
take action, and more likely to be dissatisfied with recommendations.
Third, we provide What If Scenarios so that you and your clients can explore multiple alternatives,
and can see how sensitive a Plan is to tax changes or increased longevity. Fourth, we provide
"Stress Testing" and Risk Management so that the client can see what might happen to a Plan across
a range of real world uncertainties (e.g., down markets, premature death, or the need for long-term
care).
Finally, MGP is interactive -- you can make adjustments during a client meeting, clients can be
involved in the creation of their Plan, and clients can access their Plan, via the web, from
their home or office.

- What functions and features are in MoneyGuidePro Planning?
In the MoneyGuidePro Planning System, you can create Financial
Plans (goal-based planning, including risk management), Asset Allocation Plans,
and Lifetime Income Plans (Monte Carlo simulations on a single income stream). MoneyGuidePro
Planning also has a uniquely powerful "sharing" capability that allows you to collaborate
with your client or with other advisors over the internet. The key features of MoneyGuidePro
Planning are provided below.
Overall Planning
- One version of the system for both advisors and clients.
Simple enough for clients to use, sophisticated enough for
the range and complexity that advisors need in comprehensive
financial plans.
- Plans can be copied and modified, so creating multiple plans is
quick and easy
- Configuration options for advisors include use of historical
and/or projected returns, selection of asset classes, input
of model portfolios
Goal Planning
- Either single or multiple Goals can be in a Plan
- Shows how all Goals interact
- Funds Goals in Priority Order, which may be different
than chronological order
- Initial entries are defaulted for ease and speed
- Flexible entry of assets - in summary or detail
- Flexibility in assigning assets to specific Goals, using assets
in Priority Order, or both
College Planning
- Can include one child or all children in a Plan
- Includes average estimates for Public, Private, 2-year,
and 4-year schools
- Includes Peterson's college cost database
- Identifies alternate funding sources (loans, scholarships,
etc.) used to offset costs
Retirement Planning
- Can be used alone or with other Goals
- Three expense periods
- Realistic life expectancy default calculation
- Allows adjustments to future expenses
- Allows fixed expenses (e.g., no inflation)
- Allows for change in state of residence, which affects state
taxes
- Automatic calculation of Social Security
- Allows unlimited other Retirement Income Sources (pension,
alimony, rental, part-time work, etc.)
Post Retirement Planning
- Unique capability separates basic living expenses from
discretionary expenses (e.g. Travel, Major Purchases)
- Focuses on the clients' needs and goals to help them create
the retirement they want
Other Goal Planning
- Can include single or multiple Goals in any Plan
- Supports periodic goals (annual, biennial, every five
years, etc.)
Assets
- Supports all standard Employer Retirement Plans (ERPs) and IRAs
- Limits contributions on each ERP and IRA based on current tax laws
- Allows selection of "maximum" contribution for Traditional and Roth IRAs
- Supports all types of tax-deferred, tax-free, and taxable asset types
- Supports Coverdell IRAs and 529 Plans
- Supports qualified, tax-deferred, taxable, and tax-free lump sum additions
- Includes personal and business assets, and selection of whether to use to fund goals
- Supports both current and future Deferred Compensation plans
- Includes robust Stock Options module that compares results when varying exercise
scenarios and return assumptions
Goal Planning Results
- Capability to see Results for one Goal or multiple Goals combined
- Option for graphs and detailed charts
- Extensive What If capability allows for different scenarios, quickly and easily
- Each What If Plan allows assumption changes in rates of return, inflation, goals, and savings
- What If Plans allow new investments or retirement incomes
- What If Plans show sensitivity to longevity, taxes, and SS retirement income
- Monte Carlo simulation includes additional features -- compares
two What If Plans, supports expense adjustments, and allows
elimination of lower priority goals
- Historical Back-test and Historical Rolling Periods Stress Tests show
Plan Results if returns going forward were like historical returns
- Bad Timing Stress Test shows Plan Results with "low returns" in one or two years
- Class Sensitivity Stress Test shows Plan Results if one or more asset classes
get lower than expected returns
- Goal Funding Strategies allow you to show the impact of:
- converting investment assets to an immediate annuity
- establishing a 72(t) distribution
- utilizing NUA strategies
Insurance Needs Analysis
- Illustrates life insurance, disability, and long-term care insurance needs
- Defaults initial values for ease of use
- Uses Goal Plan goals and assets (e.g., fully integrated with Goal Planning)
- Can illustrate multiple scenarios for each type of insurance
- LTC analysis includes city and state cost estimates for Nursing Homes,
Assisted Living, and Home Health Care
- Shows how purchasing an LTC policy would affect the Goal Plan
(i.e. can client afford to purchase an LTC policy)
Net Worth
- Supports entry of all liabilities
- Supports entry of personal and business assets. Any of these may be
sold and used to fund goals or held.
- Provides summary Net Worth Statement
- Detailed balance sheet with asset ownership
Estate Planning
- Determines clients' needs for estate planning
- Shows how By-Pass Trusts, Life Insurance Trusts,
and Gifting increase liquidity, save
taxes, and provide larger estates to heirs
- Fully integrated with Goal Planning, illustrating how funding
trusts and gifting strategies will affect the Goal Plan
Asset Allocation
- Uses same asset entry as Goal Planning
- Provides for Lump Sum or Full Allocation
- Includes standard Risk Tolerance Questionnaire and
nine Model Portfolios
- Allows advisor to create a Alternative Portfolio for a specific client
- Allows advisor to by-pass Risk Tolerance Questionnaire
- Uniquely shows trade-off between Risk and Return
- Shows changes needed to match Target Portfolio
Lifetime Income
- Uses same asset entry as Goal Planning and Asset Allocation
- Provides Monte Carlo simulation for single income stream
- Shows range of possible results using the historical returns
of the selected portfolio in random sequences
Client Reports
- Prints clear, useful reports that clients can use to make decisions
- Standard Reports are included in the system
- Advisor can create customized Report templates
- Reports can be saved in "Report History"
- Allows advisor to control whether clients can print Reports
Advisor Options
- Allows Advisors to configure their version of MGP
- Advisors can create their own asset classes and model portfolios
- Advisors can use Historical Returns (by selecting indices and a historical period),
Projected Returns (by entering returns for each asset class), or both
- Advisors can enter disclosure information that will print on Client Reports
Sharing
- Unique Sharing Feature allows collaborative planning
- All Plans can be shared on the Internet between Advisor and Client,
or between Advisor and Advisor
- Two Sharing Modes (View Only, Update All) so that
Advisor controls what information can be changed
Technology
- ASP-based. Advisors need only IE 6+, Firefox 2+, or Safari 3+ on their computer.
- Adobe Acrobat Reader needed for display and printing of Client Reports

- What methodology was used to create the Model Portfolios currently in the system?
The Asset Allocation portfolios were created for MoneyGuidePro by Harold Evensky, CFP, who
is an advisor to PIEtech. Harold has thoroughly documented his process for portfolio
development in his book, Wealth Management (Irwin, 1997). Chapters 7, 8, and 9 (titled
Investment Theory, Asset Allocation, and Optimization, respectively), pp. 175 - 279, provide
an in-depth explanation of the underlying theories and Harold's application of those theories
to the practicalities of real-world investing.

- I use different asset classes than the ones included in MGP, and I have developed my own Model Portfolios.
How do I include them in MGP?
The Advisor Options section (accessed from the Main Menu page) provides the capability for you
to configure your version of MGP. In Advisor Options, the "Create Portfolios" section allows
you to change (i.e., add, delete, or rename) the asset classes and model portfolios. Also in
this section, you can enter "projected" return and correlation information if you want to use
the MGP projected (rather than historical) returns feature.

Monte Carlo Card Game
- Is the Monte Carlo Card Game part of MoneyGuidePro?
Yes. The Monte Carlo Card Game is included with the MoneyGuidePro Planning System. The Card Game is an
interactive, educational investment concept that helps an advisor explain how variability of returns
affects clients' results. Deena Katz's book, Tools and Templates for Your
Practice (Bloomberg Press, 2001) features the Card Game in Chapter 6, Client Education.
In her introduction to the Card Game, Deena says, "It is not easy to explain many of the investment
concepts so important to the well being of our clients in a way that's meaningful. While we can
explain the issues, and our clients may intellectually understand concepts such as market volatility
and real cash flow, getting idea across at an emotional level is really tough. Over the years, I've
learned that as much as we would like a client to know how he will react in volatile times, he does not.
No matter how you pose the question, he is only guessing at how he will feel when his investment drops.
"Our friends from PIEtech worked with us to write the Monte Carlo Card Game, a program to
demonstrate returns, risk, and volatility in a manner that allows our clients to experience how
these attributes might feel in the future. The Monte Carlo Card Game comes closer than anything I
have seen to giving the client a sense of virtual volatility." (page 131)
You may read more information about Deena Katz's Tools and Templates for Your Practice on the
publisher's site,
http://www.bloomberg.com/books.

The Company - Who Is PIEtech
- What kind of a company is PIEtech?
PIEtech, Inc. is a privately-owned corporation whose sole commitment is to the
development of great financial planning software. That has kept us a focused, committed group
of people. Our key designers and developers have a total of sixty years of service with us,
averaging 12 years apiece. We're a competitive team. We know that we are miles ahead of our
competition and are determined to stay that way.
We've built our business the old-fashioned way: with our own money. In recent years, while most
tech companies were focusing on raising tons of money and spending it faster, we were
concentrating our energy and income on product development. At the height of the dot.com
frenzy in the late 1990s, our classic business model may have seemed out-of-date. In the 2000s,
it has proven wise.
In the end, we are doing what most of you are doing: providing a better product and service,
while seeking a reasonable return on our investment.
We're techies so you don't have to be. We obsess over the details of calculations. We extensively
debate the relative merits of alternative ways of presenting information. We continually review
our user interfaces, looking for ways to keep the inputs and results streamlined and
straight-forward while not compromising accuracy and sophistication. We test everything
intensively to verify both mainstream and off-the-wall scenarios.
We live, eat and breathe this stuff! And have since 1985! We're not rookies. MoneyGuidePro
is our fifth generation of software. You benefit from that evolution, team continuity and
obsession with accuracy.

- What does PIE stand for?
The acronym PIE stands for Plan - Invest - Enjoy. We believe that the main purpose of
financial planning is to assist clients with their financial needs in a way that frees them
from worry, and allows them to go enjoy their lives. Hence, "Plan" better, "Invest" smarter,
then "Enjoy" life more.
Harold Evensky and Deena Katz, our advisors, both, talk about financial planning as a
periodic - not daily - process. They encourage their clients to periodically review
their plan and their investments, and then go on with enjoying
their lives. We think that makes good personal and financial sense.

- Who are the principals of PIEtech?
The partners in the firm are Robert D. (Bob) Curtis, who's the founder and President,
Antonio (Tony) Leal, who's Vice President of Technology and Development, and Karla B. Curtis, who's Vice President of Operations.
Robert D. Curtis - Founder, President and CEO of PIEtech, Inc. - Designer of MoneyGuidePro
Bob has over 25 years experience as an innovator in the software industry. For the past 16 years, Bob
has designed financial planning software for the financial services industry, and has been a leader in
developing easy-to-use, interactive software for use by advisors, together with their clients.
In 1997, Bob founded PIEtech, Inc. As President and CEO of PIE, Bob oversees product development,
business development and the day to day operations of the company. In addition, he serves as lead designer
of the MoneyGuidePro financial planning system.
MoneyGuidePro was one of the first financial planning programs created for interactive web-based use. In
May of 2005, MGP was selected by Forrester Research as one of the top three financial planning software
programs. Today, MoneyGuidePro is used by over 21,000 financial service professionals.
Prior to forming PIETech, Bob served as President and CEO of 2 organizations; Compulife, Inc.,
an investment and insurance marketing firm, and Compulife Investor Services, a registered broker/dealer.
Through its work with bank brokerage firms, Compulife became one of the top 10 marketing organizations in
the industry, and was a consistent leader in its use of sales technology. It was while leading Compulife,
that Bob and his development team began creating the first generation of MoneyGuidePro financial planning
software.
Before joining Compulife, Bob owned and operated a software development company, providing accounting
software for small businesses.
Bob has a B.S. in Finance from Lehigh University in Bethlehem, PA and is also the author of
"Monte Carlo Mania," published in Retirement Income Redesigned: Master Plans for Distribution,
published by Bloomberg Press in 2006.
Tony Leal - Vice President, Technology and Development
Tony has 15 years experience designing and implementing computer systems for client
companies. Tony has technical and management responsibility for all software product
development in PIE. In this role, Tony manages the development of the MoneyGuidePro
systems, and is the system architect for all customized versions of our products.
Tony joined Compulife, Bob's prior company, in 1991, where he also had responsibility
for product development. Tony began his current role at PIEtech in 1997.
Prior to joining Compulife, Tony was a System Engineer and Technical Project Manager
for Unisys Corporation. His expertise included troubleshooting, resolving issues and
gaining customer satisfaction with Unisys large systems accounts.
Tony has a B.S. in Computer Science and Information Systems from Appalachian State
University in Boone, NC.
Karla Curtis - Vice President, Operations
Karla has managed the development and deployment of computer systems in various
business environments for over twenty years. As Vice President of Operations
for PIEtech, Karla is responsible for product quality
assurance, internal operations and staff support.
Karla joined PIEtech at its inception in 1997, after working as a Project
Manager for Compulife for the previous two years. Prior to joining Compulife, Karla
owned a successful training and consulting business, whose clients included IBM Corp.,
The Library of Congress, and the U.S. Marine Corps.
Karla was a Program Manager for IBM Corp. in the Washington, D.C. metro area from
1979-1990, responsible for overall development and customer satisfaction for a
range of state-of-the-art computer systems.
Karla has a B.S. in Mathematics and Computer Science from the University of Missouri,
and a M.S. in Organizational Development from American University in Washington, D.C.

- What is the relationship between PIEtech and Harold Evensky and Deena Katz?
Evensky and Katz are consultants to PIEtech. We first met Harold and Deena in 1995
as we were seeking in-depth consulting on financial planning processes and practices.
It was quickly apparent that we shared a common set of values as well as similar
perspectives of what is important in financial planning products and services.
They are successful and nationally well-respected. Their knowledge, experience and philosophy
are reflected throughout MoneyGuidePro.

Licensing
- How many licenses (subscriptions) should I buy for my office?
You should buy a license for each advisor who meets with clients. Each copy of MoneyGuidePro
is personalized to an advisor, through the Advisor Profile.
If you have, for example, two advisors and three support staff in your office, you should
buy two licenses, one for each advisor. When you need the support staff to enter client
information into MoneyGuidePro, they should sign on as the advisor for whom they're entering data.

Security of Data and Privacy
- How can I be sure that my clients' information is safe, secure, and private?
PIEtech, Inc., the developer of moneyguidepro.com, is committed to protecting your
clients' privacy and ensuring the security of their information on our web site.
PIEtech will never disclose or share clients' personal information with any
third party, unless required by law to do so (for example, to comply with a subpoena).
We use secure server software (SSL) encryption, which is the industry standard for
secure data transfer software, to ensure data transmitted through the Internet is
protected against unauthorized access. The secure server software (SSL) encrypts
all information you and your client input before it is sent to us, and all data
we collect is protected against unauthorized access. This technology helps ensure
that clients' personal and financial information remains safe and private.
For a more detailed explanation, see the
Privacy Policy
and
Security Information
for MoneyGuidePro.

- I've read your Privacy Policy and Security Information, and understand that you're
using the same security technology that other financial sites on the web use. However,
my client is still uncomfortable with having their personal and financial information
"out there on some web site." Is there anything else you can tell me that
might assuage their concerns?
If a client feels uncomfortable having their data "out on a web site," the first accommodation
to make is to not enter their Social Security number (in the Client Profile). The SSN
is not a required field; it's there for an advisor's convenience to uniquely identify clients.
Without a SSN, the only identifiable information is the clients' name and their state of residence.
If they're still uncomfortable, offer to enter them into MoneyGuidePro using an
"assumed" last name. (If you do this, please remember that the "assumed" last name is
the name that will print on the Client Reports.) You might even put their actual last
name in the Notes field (also in the Client Profile), so you can remember who they really are.
Finally, there are probably some clients who just won't be comfortable with having their
data "out there on some web site," and there may be nothing you can say that will make a difference.

- Is there a way that I can make a copy of my clients' data that's on your server?
If you want to maintain your own copy of information that you've entered into
MoneyGuidePro and/or presented to your client, you can save copies of Client Reports to
your own computer. When you create a Client Report, it is displayed as a PDF, with the
Adobe Acrobat Reader control bar just above the Report. Click on the "diskette" icon, and
you can enter the directory, folder, and file name where you'd like to save the Client Report.
This electronic file is stored on your computer and you can access it at any time.

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